High quality, speedy, educative technology support is the catalyst for teachers trying new instructional techniques that employ technology. Teachers who perceive that the quality of technology support is high are more likely to try new lessons or learning activities with technology. This is because they feel confident that someone will be able to help them if a problem or disruption occurs. High quality, speedy technology support is a perquisite environmental factor needed to cultivate classrooms that support 21st Century Learning. Here is our most recent scoring report in this area.
